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Home > How to use the service

How to use the service

How to Use the Service

 

Login to the service by clicking on the word Login on the top menu bar and then view the available properties by clicking on properties. You can bid for up to 2 properties a week that meet your requirements in terms of category and bedroom numbers  (Barking and Dagenham and Family Mosaic clients have only 1 bid).

 

Our service is used by a number of different social housing providers who display their available properties each week.  However, although they may have a number of different properties available, you may not be able to bid on all the properties you see.  This is particularly relevant for the clients of L&Q, East Thames and Family Mosaic who display some properties with other housing providers.  These properties are let out to the various councils and as such only available to their registrants and not available to be bid on by other housing provider's registrants. To view the properties you are able to bid on, please follow the instructions on the property search page or follow the links below -  

 

Choose logo

Choose

First you need to view the properties we have available and our adverts provide property, location and landlord details to help you decide which properties are right for you. For more information click "choosing properties" in the left hand menu bar or click here.

 

Bid logo

Bid

By ‘bid’ we simply mean to apply for a property. Every week you can bid for one or two properties depending on your housing association or borough. This section details how to place your bid. For more information click "the bidding process" in the left hand menu bar or click here.

 

Move In logo

Move In

Moving into a property. When bidding closes, the bids received for each property are ranked according to councils allocation policies. You can find out the final position of all your bids by logging on to this website. For more information click "move in" in the left hand menu bar or click here.