Privacy policy


Important Notice  

Visitors to this website are expected to accept the following terms and conditions in return for the access and information given about us, our partners and all associated services provided through the site.


Conditions of use 

We and our partners use our reasonable efforts to ensure that the information on our web pages and property ads is accurate and up to date. Information is for guidance purposes only and is no way intended to form any part of a contract and can be subject to change without notice. We or our partners will not be liable for any direct, indirect, incidental, consequential or cumulative losses or damages arising out of the use or inability to use the pages or services on this site. We will also not be liable for any errors, misrepresentations or omissions on the material contained on them.

The information on these web pages has been prepared with reasonable care and is believed by us to be legal, appropriate and truthful when it was prepared.

You agree that any material downloaded or accessed through the use of the website pages is obtained entirely at your own risk and that you will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data.

We will not accept any liability in connection with any third party websites which may be linked or are accessible through our own website and we do not sanction or approve the contents of any other such sites. We do not permit our logo to be used as hypertext or promotional objects. Any listing should not be taken as an endorsement. We are unable to guarantee that the links will be working at all times and we also have no control over the availability of linked pages.

Except where stated to the contrary, the text, graphics and images in this website are the copyright of ChoiceHomes UK, its partners or contractors. You may download or print out individual selections of these web pages. Permanent copying or indefinite storage of whole or part of this web site or the information contained within it, or reproduction or incorporation of any part of it in any other work or publication, whether in print or electronic media form is prohibited where our permission has not been sought and given in advance. The entire contents of these web pages remain our property and we along with our partners assert copyright with all rights reserved.

Any omission, by us, to exercise the rights under these conditions of use, does not constitute a waiver or such right unless explicitly accepted by us in writing.

Privacy Policy and the GDPR

GDPR (General Data Protection Regulations) applies in the UK from 25 May 2018 and has been designed to allow individuals to have better control of their personal data.  It replaces the UK Data Protection Act 1998 to cover issues relating to the way data is collected and processed, and new obligations with regard to the data retention and protection.

For further information please see EU General Data Protection Regulation

The council Advertising Network displays advertising though the ELLC/CHUK website.  For further information about the company and advertising with them, please see Council Advertising Network (CAN) and their privacy policy CAN privacy policy

The ELLC works closely with Civica to deliver its choice based lettings and other housing options services.  Please see Civica’s privacy and GDPR policy Civica Privacy Policy and Civica GDPR Policy.

 Use of Cookies on this site 

A cookie is a small text file which is placed on your computer by websites when you visit them.

This website uses one cookie which allows us to distinguish you anonymously from other users of the website and which helps us to provide you with a good experience when you browse our site.

The cookie, named "ASP.NET_SessionId", is essential for various sections of this site to work for you. This cookie will expire automatically when you close your browser, and is not used for any advertising purposes. You may delete and block cookies in your browser should you wish, by activating the setting on your browser that allows you to refuse the setting of all or some cookies, but you will then be unable to access this entire website.

Our websites use Browsealoud to assist access through audio means. This means that you do not have to click on Browsealoud every time you open a new page during the same web viewing session.

We also provide a link to Microsoft© Translator which allows users to convert the text on this site to a different language. For details of Microsoft privacy notice please go to their site.

Many web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, how to manage and delete them, visit

The use of personal data on this site – Privacy Policy

Data collected will be for the use of this service or function for which the information is being collected.

The partnership of social housing providers will not share your data unless required to do so.

Personal data held on the system will only be retained for as long as is deemed necessary to allow the service to perform.

You have the right to have access to the data held on the system about you.

Your personal data will be transferred and held on our and other related housing management systems using encryption to secure the data and the network..

All information relating to you and held on our system about you, will be held on our secure network and data transfer a will be done through an encrypted network to ensure secure data transfer.

Some of the advertising on the ChoiceHomes UK site is the responsibility of the Council Advertising Network (CAN) who stream adverts to the site.  For information on their cookies and privacy policy, please see the Council Advertising Network Privacy Policy

If you have any concerns about the issues above, then please email us.