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Waltham Forest

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In line with the forth coming General Data Protection Regulation (GDPR), we have updated our privacy and cookies policy.  Please see our privacy policy, which it is assumed you have read and accepted, if you continue to view pages and properties on this website.



Waltham Forest


Welcome to the Waltham Forest page on the East London Lettings Company website.  

Allocations Policy


Our current allocations policy was introduced in September 2013.


Key points to note;


  • You must be at least 18 years of age to apply on the housing register
  • You must be living at an address in Waltham Forest, and have lived in the borough for two years, to be accepted onto the register (except in exceptional circumstances)
  • If you have been assessed as having `no preference’, you can remain on the register but will not be able to bid for properties
  • You must renew your application every 12 months (you will receive a message on the website telling you when your application needs to be renewed)
  • If you an accepted homeless case, you may be offered a private sector tenancy as the way our duty towards you is fulfilled.
  • Succession to a council tenancy is restricted to spouses and resident partners only
  • You can review your application online to check the priority you have been given (including any points you have been awarded)
  • We will shortly be moving to a new allocations policy – details will be given on the website soon


Lettings Areas

Waltham Forest Map

Epping, Wickford and Billericay are out of borough areas. This map does not represent where these areas are in relation to Waltham Forest.


Image of a family

Accessible housing now available through the Choice Homes Scheme

If you are assessed as needing an adapted home because of a disability, please remember that we try and let all of our accessible homes through Choice Homes.


If you have been assessed by the Council’s Health & Disability Panel and have been given priority for a specific type of accessible housing, you need to keep your eyes on the Choice Homes website for advertised accessible homes.


How will I know if the property advertised has the facilities I need?

We will use the Accessible Housing Register categories to describe the property in the advert.  For more information, please read the key to symbols page.


What is the Accessible Housing Register (AHR)?

The Accessible Housing Register (AHR) has been developed to add to the information already available to housing applicants when using Choice Based Lettings schemes. This information allows disabled applicants to bid for properties which meet their mobility/access needs and reduce the number of properties considered accessible being let to applicants who do not need them.


An AHR provides information about a property's accessibility in a consistent format.  For example, whether a property is wheelchair accessible, has no steps or stairs, has a lift, or is located close to shops, transport and community facilities.


For more information or if you are unsure how this may affect you, please contact the contacting Housing Registration Section on 020 8496 5422 or call the Disability Adviser Melinda Christopher on 020 8496 5545.

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Lettings Waltham Forest

Lettings Waltham Forest is the Council’s social lettings agency and was established in 2012.


We have over 2,000 households in temporary accommodation and almost 8,000 Council tenants and other residents on the housing register. (Figures last updated – October 2015)


Lettings Waltham Forest tries to find homes mainly for homeless households in temporary accommodation. The service runs a Self Help scheme, which provides financial assistance to customers who find a private rented property for themselves. By using this scheme our customers can live in a property and an area of their choosing, instead of being given temporary accommodation by the service which may be a long distance from Waltham Forest.  We can also assist some Council tenants in family-sized accommodation to move to a new home which is better suited to their needs.


For full details of these options please contact the Lettings Waltham Forest team on 020 8496 5525.